Cookie Policy

Vileal, SL informs you about the use of cookies on its website: https://paxhoteles.com

What are cookies?

Cookies are files that can be downloaded to your device through web pages. They are tools that play an essential role in the provision of numerous information society services. Among others, they allow a website to store and retrieve information about the browsing habits of a user or their device and, depending on the information obtained, they can be used to recognise the user and improve the service offered.

Types of cookies

Depending on the entity that manages the domain from which the cookies are sent and processes the data obtained, two types can be distinguished:

Own cookies: Those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies: Those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

In the event that the cookies are installed from a computer or domain managed by the editor itself but the information collected through them is managed by a third party, they cannot be considered own cookies.

There is also a second classification according to the length of time they remain stored in the client’s browser, and they may be:

Session cookies: Designed to collect and store data while the user accesses a website. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion (e.g. a list of products purchased).

Persistent cookies: The data remains stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

Finally, there is another classification with six types of cookies according to the purpose for which the data obtained is processed:

Technical cookies: Those that allow the user to navigate through a website, platform or application and use the different options or services that exist on it, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted-access areas, remembering the elements that make up an order, carrying out the purchase process of an order, making a request to register for or participate in an event, using security features while browsing, storing content for the broadcasting of videos or sound, or sharing content through social networks.

Personalisation cookies: Those that allow the user to access the service with some general predefined characteristics based on a series of criteria in the user’s terminal, such as, for example, the language, the type of browser through which they access the service, the regional configuration from which they access the service, etc.

Analysis cookies: Those that allow the party responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of the websites, applications or platforms and to create browsing profiles of the users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data made by the service’s users.

Advertising cookies: Those that allow the management, in the most efficient way possible, of the advertising spaces.

Behavioural advertising cookies: These store information on the behaviour of users obtained through continuous observation of their browsing habits, which makes it possible to develop a specific profile to display advertising based on it.

External social network cookies: These are used so that visitors can interact with the content of different social platforms (Facebook, YouTube, Twitter, LinkedIn, etc.) and are generated only for the users of said social networks. The terms of use of these cookies and the information collected are governed by the privacy policy of the corresponding social platform.

Disabling and deleting cookies

You have the option to allow, block or delete the cookies installed on your device by configuring the options of the browser installed on your computer. When you disable cookies, some of the available services may cease to be operational. The way to disable cookies is different for each browser, but it can usually be done from the Tools or Options menu. You can also consult the browser’s Help menu, where you can find instructions. The user may at any time choose which cookies they want to operate on this website.

You can allow, block or delete the cookies installed on your device by configuring the options of the browser installed on your computer:

  • Microsoft Internet Explorer or Microsoft Edge: http://windows.microsoft.com/es-es/windows-vista/Block-or-allow-cookies
  • Mozilla Firefox: http://support.mozilla.org/es/kb/impedir-que-los-sitios-web-guarden-sus-preferencia
  • Chrome: https://support.google.com/accounts/answer/61416?hl=es
  • Safari: http://safari.helpmax.net/es/privacidad-y-seguridad/como-gestionar-las-cookies/
  • Opera: http://help.opera.com/Linux/10.60/es-ES/cookies.html

In addition, you can also manage the cookie store in your browser through tools such as the following:

  • Ghostery: www.ghostery.com
  • Your Online Choices: www.youronlinechoices.com/es/

Cookies used on https://paxhoteles.com

The cookies being used on this portal are identified below, as well as their type and function:

Cookie nameDurationDescriptionTypePurpose
__Secure-BUCKET6 monthsGoogle cookie used to manage and protect web traffic and prevent fraudulent use.Third-party (Google)Technical / Security
AEC6 monthsGoogle cookie that ensures that requests within a session come from the user and not from other malicious sites.Third-party (Google)Technical / Security
NID13 monthsCookie used by Google to store user preferences and personalise services such as ads and results.Third-party (Google)Advertising
SOCS13 monthsGoogle cookie that stores the user’s consent status regarding the use of cookies.Third-party (Google)Technical
_ga2 yearsGoogle Analytics cookie used to distinguish users and generate statistical data on the use of the website.Third-party (Google)Analytics
_ga_Y04BW7255W2 yearsCookie associated with Google Analytics used to maintain session status and collect website usage statistics.Third-party (Google)Analytics
cookieyes-consent1 yearOwn cookie that stores the user’s consent preferences regarding cookies.OwnTechnical

Measuring the website and the booking process. If you accept analytics cookies, we measure how the website and the booking process work on your device: loading and response times, the steps you go through (dates, rooms, rate, payment), the buttons you press and any errors that appear. We never collect what you type into forms or your card details. No new cookie is used and your IP address is not stored. The data is stored in the European Union and is used only by us to improve the website. We also record where you came from (a search engine, a link or a campaign), which pages and sections you view, how far you scroll and how long you spend on each one. To link the pages of a single visit we use a random number stored only in your browser while the tab is open (session storage), deleted when you close it; it cannot be used to recognise you on another visit. In the booking engine (engine.prod.witbooking.com) we also count, without cookies, without storing anything on your device and without any identifier, how many visits reach each step of the booking (rooms, rates, payment and confirmation), where in the form they stop and how long the payment form takes to load. This is anonymous statistical measurement, for PAX Hoteles only, that does not require your consent: we do not store your IP address or the exact time of the visit, and the data is kept in the European Union for a maximum of 25 months. On this website we also count, in the same anonymous way, without cookies, without storing anything on your device and without any identifier, how many times the cookie notice is shown and which option is chosen (accept, reject or customise), together with the page type, the language and the device type, to know whether the notice is clear and easy to answer. This does not require your consent either: we do not store your IP address or the exact time. In the same way, on the pages of the website with booking buttons or the date search, we count how many times those buttons and the search are seen and pressed, and whether the search is sent with or without dates, by the version of the page shown, to know which design helps most to book.

https://paxhoteles.com displays information about its Cookie Policy at the bottom of the portal with each session start.

Given this information, it is possible to carry out the following actions:

Accept cookies: This notice will not be displayed again when accessing any page of the portal during the current session.

Modify/personalise your configuration: You can obtain more information about what cookies are, learn about the Cookie Policy of: https://paxhoteles.com and modify your browser configuration.